Quick contacts
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924/1 Cummerata Mission, Los Angeles, USA, Inc - 4852
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Monday: 13:00-18:00
How do I place an order?
You can browse our product pages, select the product you are interested in, click the “Buy Now” button, follow the prompts to fill in the relevant information and complete the payment. After you place an order, you will receive a confirmation email.
Can I cancel my order?
If you wish to cancel your order, please contact us as soon as possible through our customer service email driftstone@dryspothub.com. Orders can be cancelled before shipment, and will be processed in accordance with our return policy after shipment.
Can I change the order information?
If you need to change the order information (such as the delivery address or product specifications), please contact us within 24 hours after the order is confirmed. We will try our best to accommodate your request, but we cannot guarantee that the change will be successful, depending on the order processing status.
How much is the shipping cost?
Shipping costs vary depending on the destination and delivery method. You can see the relevant cost information at checkout, and the system will automatically calculate it based on your address.
How long does it take for the order to be shipped?
Normally, your order will be processed and shipped within 2-5 business days. Shipping time varies depending on the destination. Specific shipping and transit times will be provided in your order confirmation email.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. You can track it through the link in the email or the third-party logistics website.
My product has quality problems, what should I do?
If the product you received has quality problems, please contact us immediately and provide relevant photos and order information. We will provide you with a solution according to our return policy.
Do you provide international shipping?
Yes, we currently support international shipping. Please select your country at checkout and view the relevant shipping costs and estimated delivery time.
ow to ensure my personal information is safe?
We use encryption technology and security protocols to protect your personal information. Our privacy policy details how we collect, use and protect your information.
If my question is not answered above, how can I
If you have other questions or need further assistance, please feel free to contact us by email: driftstone@dryspothub.com. We will get back to you as soon as possible.